Problem management hardware number

The problem management hardware number is 5 alphanumeric characters and is provided by an IBM service representative.

• When sending data on diskette, the volume number is the problem management hardware number entered. If no problem management hardware number was entered, the label will be SERVDATA.
• When sending data on a DVD RAM cartridge, the cartridge is formatted with an internal volume label of SERVDATA.

The problem management hardware number is used for problem identification. If the data that is being sent is not problem oriented, or no number has been issued, this field is optional.

Note: At the current time there is no way to validate this number.